The team at Churchill Auto Care provides customers with an estimate and puts you in the driver's seat regarding service costs for your vehicle. We specialize in diagnosis and inspection and do not charge for repair services that do not relate to your service concerns. We honor all estimates for at least 30 days, and only perform services when you approve them in advance.
Talking to Us
We know that not everyone understands the complex systems that drive your car, and in order to make your experience as painless as possible, we will give you expert advice based on our diagnosis and inspections. Ultimately, you drive the decisions, so please work with us to understand our advice and diagnosis. To get the best service, keep the following tips in mind while communicating with your mechanic:
Patience Pays Off
Try to be patient about time. Specially ordered or wrong parts, small jobs that become bigger ones, sick employees, and emergency repairs are challenges facing your mechanic every day. A mechanic with a good reputation would rather do the job right than do it hastily. Your mechanic is doing his best to keep you and other customers happy. Remember, a mechanic with a good reputation will often be very busy, and getting the best possible car care is usually worth waiting for.
You are the Driver
A good mechanic will provide you with advice and information about your auto, but the repair and maintenance decisions are up to you. Depending on your individual situation, perhaps you would rather repair anything at the first sign of trouble to avert potential problems. Perhaps you are on a budget and prefer to repair only serious problems. There are trade-offs and different suggested maintenance schedules that balance your usage and risk tolerance.